Not only is Orovia’s software award-winning; now our customer support team are too! Beating some very impressive competition, the team took home the Customer Focus Award at the Hull Daily Mail Business Awards.
The Customer Focus award “aims to honour firms which give great service and are truly dedicated to their customers” and the nomination focused on Orovia’s close relationship with clients, our dedication to customer-led development and the innovation and operational excellence that stems from our excellent customer service strategy.
Existing customers know what to expect from Orovia- instant first-line support, dedicated account managers and a commitment to providing the best possible customer experience and value for money. All Orovia employees understand that the business is built around our customers- without them we wouldn’t exist- so it makes sense that we give our valued clients the best possible treatment.
From customer feedback it is easy to conclude that our support is what sets us apart from our competitors. The Customer focus award recognises that, and we can assure you that our high levels of customer support will remain at the forefront of this company, no matter what the future holds for us.
To our customers, old and new: Thank you for making us the company we are today.